Booking & Contact
Box Office 023 8059 5151
Management and Administration 023 8059 2223
Marketing 023 8059 2504
Front of House 023 8059 3105
If the phone is engaged or there is no answer please leave a message and a member of the team will get back to you
Alternatively you can email us
Turner Sims is located on Highfield Campus at The University of Southampton. Travel information and directions to Highfield Campus can be found here you can also find the precise location of Turner Sims here
Turner Sims, University of Southampton, SO17 1BJ.
HOW TO BOOK
You can purchase tickets online at turnersims.co.uk Simply go to the event page you are interested in and click ‘BOOK NOW’
(If you are a Friend of Turner Sims, take advantage of your Friends of Turner Sims rate by logging into your Turner Sims account first, then choose your tickets selecting ‘standard ticket’. 10% will automatically be deducted at checkout.)
Alternatively you can purchase tickets in person at our box office or on the phone.
Box office: opening times: 10am – 5pm Monday to Friday, and from 1pm for afternoon concerts and 5pm for evening concerts on weekends.
By phone: Purchase tickets from a member of our box office staff on 023 8059 5151
By post: Turner Sims, University of Southampton, FREEPOST, SO17 1YN. Please include £1 in your payment or a stamp addressed envelope if you would like your tickets posted to you.
Tickets not posted to you can be collected from the box office during opening hours, including collection just before the event starts.
PAYMENT AND RESERVATIONS
Credit/debitcards: we accept all major cards except American Express.
Cheques should be made payable to Turner Sims.
Reserved tickets should be paid for within a week of your reservation or 1 hour before the performance, whichever is sooner. After this time, unpaid reservations will be released for sale.
EXCHANGES AND REFUNDS
We can only offer exchanges and refunds on Turner Sims promoted events and we must be in receipt of your original tickets at least 24 hours before the performance.
Once received, tickets may be exchanged for a different Turner Sims promoted event, or a credit voucher. Tickets received fewer than 24 hours before the performance may only be resold if the event is sold out. These services are subject to a £2 administration fee.
Tickets can only be refunded in the event of a performance being cancelled.
Postage, card and booking fees are non-refundable.
Discounts for Turner Sims promoted events are available for over 60s, registered unemployed, registered disabled, Smartcities cardholders, children and students in full-time education, and University of Southampton staff.
Proof of eligibility may be required.
Concessions apply where shown in the brochure. Only one discount may be applied per ticket. Turner Sims reserves the right to introduce concessions and special offers at any time. Discounts cannot be applied retrospectively.
Unsold tickets for Turner Sims promoted events are available to children and students in full-time education, registered unemployed and registered disabled at £7.50 from an hour before the performance.
Availability of standby tickets is at the discretion of Turner Sims management. Proof of eligibility will be required.
An ideal gift for friends and family, Turner Sims Gift Vouchers are redeemable against all Turner Sims promoted events. They have no expiry date and can be purchased from the Box Office in multiples of £1, £5 and £10.