Our building is currently closed for Phase 1 building works. You can find out more about what’s going on over the summer here 

  • The Box Office phoneline is open on Tuesdays and Wednesdays, 1.30pm – 4.30pm, from Tuesday 30 June – Wednesday 9 September.
  • You can still email them at info@turnersims.co.uk or leave them a message on 023 8059 5151 and they will respond as soon as possible during their opening hours.
  • Tickets, memberships and gift vouchers are available for purchase online throughout this period.
  • The Box Office (and the building!) will reopen on Monday 14 September at 1.30pm, and will then revert to normal hours: 1.30pm – 4.30pm, Monday to Friday. For events and at weekends, the Box Office opens 2 hours before event start time until 15 minutes after event start time.
A young woman with long dark hair and a yellow tshirt talking to a man in a blue shirt in a crowded foyer. You can see the Box Office sign in orange behind her

We’re hiring! Join the team as our Customer Services Assistant

Turner Sims, the University of Southampton’s dynamic music venue, is seeking a Customer Services Assistant to provide exceptional customer service to our visitors.

November 28, 2025

Do you have a passion for music and live performance? Do you like working in a customer focused role?

We are looking for an enthusiastic and conscientious person to join our team as our Customer Services Assistant. You will provide exceptional customer service to our customers and visitors including the public, University staff and students, artists, promoters and venue hirers. This includes operating the box office, fielding and responding to customer enquiries, in-person and across a range of channels.

As part of the Turner Sims team, you will work collaboratively with colleagues to ensure the successful delivery of Turner Sims activity including concerts, engagement programmes and hires.

Salary £25,249 Pro rata per annum
Part Time 14 hpw Permanent
Closing Date: Sunday 04 January 2026

Find out more and apply here

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