Venue facilities & information
Explore Turner Sims opening hours and what to expect when you visit us.
Box Office
- Our building is currently closed for Phase 1 building works. You can find out more about what’s going on over the summer here
- The Box Office phoneline is open on Tuesdays and Wednesdays, 1.30pm – 4.30pm, from Tuesday 30 June – Wednesday 9 September.
- You can still email them at info@turnersims.co.uk or leave them a message on 023 8059 5151 and they will respond as soon as possible during their opening hours.
- Tickets, memberships and gift vouchers will still be available for purchase online throughout this period at turnersims.co.uk
- The Box Office (and the building!) will reopen on Monday 14 September at 1.30pm, and will then revert to normal hours: 1.30pm – 4.30pm, Monday to Friday. For events and at weekends, the Box Office opens 2 hours before event start time until 15 minutes after event start time.
Explore our facilities
Toilets
The toilets are located to the left of the Box Office, opposite the bar. There are accessible cubicles in male and female toilets.
Baby Changing and Buggy Park
We love welcoming families to Turner Sims. Baby changing facilities are available in both toilets. Head straight to the far end and you'll see the baby changing table set up ready to go. For all family events, we have a designated space for buggies just to the right of the main entrance. This area is unstaffed so please take your valuables with you when you enter the hall.
Cloakroom
There are coat hooks in the entrances to the toilets where you are welcome to leave your coat. This area is unstaffed so please take all valuables with you.
Photography
Cameras, video recorders and any audio or visual recording devices are strictly prohibited, unless agreed by prior arrangement with Turner Sims. Please turn your mobile phone off and enjoy the performance.
Cashless Venue
We are a cashless venue, as part of our commitment to audiences' safety and being an efficient and sustainable building. We accept major contactless debit and credit cards as well as mobile and wearable payment methods.
Lost Property
It's easy to get caught up in the excitement of live music and leave things behind. Lost property is logged and safely stored at our Box Office for up to one month. If you think you've left something behind, please contact the Box Office on 023 8059 5151 or email info@turnersims.co.uk and we'll let you know if we've found it.
Turner Sims is a fantastic place. It showcases a wide variety of artists which isn't available elsewhere in the local area. Its a friendly place with great facilities.
Audience Survey Response
