Booking

HOW TO BOOK

You can purchase tickets online simply go to the event page you are interested in and click ‘BOOK NOW’
(If you are a Friend of Turner Sims, take advantage of your Friends of Turner Sims rate by logging into your Turner Sims account first, then choose your tickets selecting ‘standard ticket’. 10% will automatically be deducted at checkout.)
Alternatively you can purchase tickets in person at our box office or on the phone.
Box office: opening times: 10am – 5pm Monday to Friday, and from 2 hours before the event starts on weekends.
By phone: Purchase tickets from a member of our box office staff on 023 8059 5151
By post: Turner Sims, University of Southampton, FREEPOST RTHT-TBHY-ZJJR, Southampton, SO17 1YN. Please include £1 in your payment or a stamp addressed envelope if you would like your tickets posted to you.
Tickets not posted to you can be collected from the box office during opening hours, including collection just before the event starts.

PAYMENT AND RESERVATIONS

Credit/debitcards: we accept all major cards except American Express.
Cheques should be made payable to Turner Sims.
Reserved tickets should be paid for within a week of your reservation or 1 hour before the performance, whichever is sooner. After this time, unpaid reservations will be released for sale.

EXCHANGES AND REFUNDS

We can only offer exchanges and refunds on Turner Sims promoted events and we must be in receipt of your original tickets at least 24 hours before the performance.
Once received, tickets may be exchanged for a different Turner Sims promoted event, or a credit voucher. Tickets received fewer than 24 hours before the performance may only be resold if the event is sold out. These services are subject to a £2 administration fee.
Tickets can only be refunded in the event of a performance being cancelled.
Postage, card and booking fees are non-refundable.