HOW TO BOOK
You can purchase tickets online. Go to the event page you are interested in and click ‘BOOK NOW’
(If you are a Friend of Turner Sims, take advantage of your Friends of Turner Sims rate by logging into your Turner Sims account first, then choose your tickets selecting ‘standard ticket’. 10% will automatically be deducted at checkout.)
Alternatively you can purchase tickets in person at our box office or on the phone.
Box Office: opening times: 10am – 5pm Monday to Friday, and from 2 hours before the event starts on weekends.*
*Our Box Office Reception closes for Easter on Tuesday 16 April 2019 at 5pm and reopens on Tuesday 23 April 2019 at 10am. Tickets, memberships and gift vouchers can be purchased throughout this period online.
By phone: Purchase tickets from a member of our Box Office staff on 023 8059 5151
By post: Turner Sims, University of Southampton, FREEPOST RTHT-TBHY-ZJJR, Southampton, SO17 1YN. Please include £1 in your payment or a stamp addressed envelope if you would like your tickets posted to you.
Tickets not posted to you can be collected from the Box Office during opening hours, including collection just before the event starts.
PAYMENT AND RESERVATIONS
Credit/debitcards: we accept all major cards except American Express.
Cheques should be made payable to Turner Sims.
Reserved tickets should be paid for within a week of your reservation or 1 hour before the performance, whichever is sooner. After this time, unpaid reservations will be released for sale.
EXCHANGES AND REFUNDS
Tickets for Turner Sims promoted events are non-refundable but can be exchanged or credited to your Turner Sims account. You must inform the Box Office at least 24 hours before the performance (4 days for group bookings). If you notify Turner Sims later than this, tickets may only be resold if the event is sold out. £2 administration fee applies.
Tickets can only be refunded if a performance is cancelled.
Postage is non-refundable.