Booking tickets
Discover everything you need to know about booking tickets for events at Turner Sims.
We offer a range of booking options so that you can book at a time of day that suits you. Find out how to book and whether you’re eligible for one of our generous discounts.
Book in a way that suits you
By phone or in person
Our Box Office is open from 1.30pm - 4.30pm Monday to Friday. The Box Office is also open two hours before performances on weekdays and at weekends.
Email our Box Office team
Online
You can book online 24 hours a day for any event that has a 'Quick Book' or 'Find out more' button. Events without these buttons are either non-ticketed or fully booked.
If you are a Friend of Turner Sims, take advantage of your Friends of Turner Sims rate by logging into your Turner Sims account first. Once logged in, choose your tickets selecting 'standard ticket'. Your 10% discount will automatically be deducted at checkout.
If you are a Friend of Turner Sims, take advantage of your Friends of Turner Sims rate by logging into your Turner Sims account first. Once logged in, choose your tickets selecting 'standard ticket'. Your 10% discount will automatically be deducted at checkout.
By post
Please send booking requirements plus payment to:
Turner Sims, University of Southampton
Highfield Campus
Southampton
SO17 1BJ
Please include an extra £1.50 in your payment or a stamped addressed envelope if you would like your tickets posted to you. Otherwise, you can collect them from the Box Office during opening hours or just before the event.
Turner Sims, University of Southampton
Highfield Campus
Southampton
SO17 1BJ
Please include an extra £1.50 in your payment or a stamped addressed envelope if you would like your tickets posted to you. Otherwise, you can collect them from the Box Office during opening hours or just before the event.
Always a great value evening out. Staff are friendly and helpful. I wouldn’t go anywhere else.
Audience Survey Response
Payment options
Payments and reservations
We accept all major credit and debit cards, except American Express.
Cheques should be made payable to University of Southampton.
Cheques should be made payable to University of Southampton.
Exchanges and refunds
If you are unable to attend for any reason, your tickets are non-refundable. Tickets for Turner Sims promoted events may be exchanged for other Turner Sims promoted events or credit issued to your Turner Sims account. You must inform the Box Office at least 24 hours before the performance. If you notify Turner Sims later than this, tickets may only be resold if the event is sold out. £2 administration fee applies.
Tickets can only be refunded if a performance is cancelled.
Tickets can only be refunded if a performance is cancelled.
Cashless Venue
Turner Sims is a fully cashless venue, supporting our commitment to your safety and improving the efficiency of our service.
We accept all major contactless debit and credit cards, except American Express. The payment limit is £100. We also accept mobile and wearable payment, including Apple Pay and Google Pay. This method supports high-value contactless payments.
We accept all major contactless debit and credit cards, except American Express. The payment limit is £100. We also accept mobile and wearable payment, including Apple Pay and Google Pay. This method supports high-value contactless payments.
Ticket Types
Students and Under 18s
Students and Under 18s can enjoy discounts of 50% or more for Turner Sims events. Filter your What's On search by price or view event details for individual prices. Only one discount may be applied per ticket.
Turner Sims reserves the right to introduce and/or amend concessions and special offers at any time. Discounts cannot be applied retrospectively.
Turner Sims reserves the right to introduce and/or amend concessions and special offers at any time. Discounts cannot be applied retrospectively.
School and college bookings
Schools and colleges can enjoy £10 tickets when booking for a group. The price applies to students and accompanying teachers/adults. Tickets must be paid for at least one week prior to the event. No other discounts may be applied to school/college rate tickets. Please call the box office on 023 8059 5151 to book your tickets.
Group bookings
Buy 8 tickets for most Turner Sims promoted events and receive the 9th ticket free. The tickets must all be for the same performance and paid for in one transaction.
Wheelchair spaces
Turner Sims has a number of wheelchair spaces in the hall and disabled access for both performers and audience members. There is level access to the Box Office reception, bar and toilet facilities. For more information on booking a wheelchair space, please visit our Access page.
View access information
Pay What You Can for Family Concerts
Our Family concerts use a Pay What You Can model, with three ticket options:
£6 Join Us
£8 Recommended Price
£12 Pay It Forward
Please choose the price that works for you - and feel free to mix and match! If you’re able to pay more, your support will help make these concerts accessible to more families.
£6 Join Us
£8 Recommended Price
£12 Pay It Forward
Please choose the price that works for you - and feel free to mix and match! If you’re able to pay more, your support will help make these concerts accessible to more families.
